Fasteners Fixings & Tools Limited only offer delivery to England, Wales and certain parts of Scotland.
Fasteners Fixings & Tools Limited Offers a free next working day delivery service on all complete orders placed before 3PM and over £50.00 exclusive of VAT. Orders below this value will be charged carriage based on the weight of the order. The delivery charge for your goods will be clearly shown in both your shopping basket and your order confirmation.
Orders placed after 3PM will be despatched the next working day.
Orders Placed with items on a 2/3 day delivery will be delivered the next working day when complete.
Delivery is normally made to the address of the payment card. Deliveries to other address can be made by filling in the necessary delivery details when requested. Fasteners Fixings & Tools Ltd do not accept any liability where goods are requested to be delivered to an alternative
Please check your order as soon as it arrives, keeping all delivery paperwork and packaging until you have checked and verified the paperwork enclosed. Please unpack items carefully to avoid damage to the packaging and the products within. Any damaged parcels must be signed as such with the delivery driver and notified to us within 24 hours of receipt of your order.
Any incorrect or missing items must be reported in writing to Fasteners Fixings and Tools within 48 hours of delivery. Notification after this period may NOT be accepted.
The following lists of postcodes are not available for delivery by Fasteners Fixings & Tools Limited and we would request you contact our parent company Anglian Fasteners Limited by Email or on 01234 345641 if you require delivery to these areas.
All items on your order will be delivered in one shipment. Delivery is normally next working day for complete orders placed before 3pm. For periods that include bank holidays please allow these as extra days when ordering your goods.
All deliveries are made by our carriers and will require a signature before goods can be left. If your delivery address is hard to find please forward details to us to help the delivery driver via our contact us page or the email address notified in your order acknowledgement, stating your order Acknowledgement number.
Our stock control process is fully automated and very accurate. In the unlikely event of stock loss/error we will email the customer offering a revised delivery date or the option to cancel without penalty. Please note that whilst we always aim to meet the advised delivery dates, time scales for deliveries cannot be guaranteed. Delayed delivery may result from circumstances beyond our control, such as but not limited to: delays on roads, floods and extreme weather, vehicle breakdown etc. Fasteners Fixings & Tools Limited cannot be held responsible for any consequential expenses if delivery is delayed.